Cancellation/Refund Policy

  • Payment is due in full at the time services are rendered.
  • Online reservations are to be paid in advanced.
  • Autopay subscriptions allow unpaid reservations only when a valid credit card is on file.
  • All purchases are non-refundable and expire according to the package terms. Unused sessions will be forfeited.
  • Autopay subscriptions must be cancelled prior to billing in writing by email.
  • Cancellations/changes required a 24 hour notice or you will be charged the full session fee. The fee will be waived for same day changes.

We understand that sometimes things happen that are out of our control. If you have an illness or emergency, we allow one free late cancellation per quarter depending on circumstances. Please notify the studio as soon as possible. Thank you for your consideration.